Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
At EMS Massager, we are committed to protecting your personal information and being transparent about our data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase. We encourage you to read this policy carefully to understand how we handle your data.
We collect various types of information to provide you with the best possible service and shopping experience. This includes personal information you provide directly such as your name, email address, shipping address, phone number, and payment details when you create an account or place an order.
Additionally, we automatically collect certain information when you visit our site, including your IP address, browser type, operating system, pages viewed, time spent on site, and device information. When you contact our support team, we may also keep records of those communications for quality assurance purposes.
Name, email address, phone number, physical address, and date of birth provided during registration, checkout, or newsletter signup. We use this information to process orders, communicate updates, and personalize your experience.
Credit card numbers, debit card details, and billing addresses processed securely through PCI-compliant payment partners. We never store your full credit card number on our servers.
Device identifiers, browsing history, referral sources, and interaction patterns collected through cookies and analytics tools to improve our website and services.
Your information is used to provide, maintain, and improve our services. Primary uses include processing and fulfilling orders, sending order confirmations and shipping updates, responding to customer inquiries, and providing personalized product recommendations.
We also use your data for marketing purposes, with your consent, to send promotional emails about new products, special offers, and company news. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or updating your preferences in your account settings.
We implement industry-leading security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are regularly updated and monitored for potential vulnerabilities.
All data transmissions use industry-standard SSL/TLS encryption
Multi-layer firewall systems prevent unauthorized access
Continuous security monitoring detects and responds to threats
We respect your privacy and never sell your personal information to third parties. Your data is shared only in specific circumstances necessary to provide our services. These include sharing with shipping carriers to deliver orders, payment processors to handle transactions, and service providers who assist our operations under strict confidentiality agreements.
We may also disclose information when required by law, such as responding to valid legal requests from authorities, enforcing our Terms of Service, or protecting against fraud and security threats. In the event of a business acquisition or merger, your information would be transferred under appropriate privacy protections.
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep items in your shopping cart, and analyze website traffic. You can control cookie settings through your browser preferences.
We use the following types of cookies: essential cookies necessary for basic site functionality, analytics cookies to understand how visitors use our site, and marketing cookies to deliver relevant advertisements. Disabling cookies may limit certain features of our website.
You have the right to access, update, or delete your personal information at any time. Below are your key privacy rights and how to exercise them.
Request a copy of all personal data we hold about you
Update or correct inaccurate personal information
Request removal of your personal data from our systems
Unsubscribe from marketing communications anytime
Our privacy team is ready to help with any questions, concerns, or requests regarding your personal data. We respond to all privacy inquiries within 30 days.
Contact Privacy Team